Keneisha E. Baltazar
a week ago
Austin was amazing and was very accommodating. He explained everything well and even kept my toddler entertained the entire time. I appreciate that he wasn’t pushy from start to finish and both him and Manny provided me with enough information to help me make the best decision for my family. I would recommend them and this dealership to anyone!
Madonna Rivera
a day ago
Jorge was very attentive to our needs when we arrived at the dealership. He made it a smooth process to purchase a car and explained everything perfectly. He was genuine, kind, and knowledgeable. I will recommend him to anyone looking for a car in the future.
Song Bird
a day ago
Always the best service at Deland Kia...you guys are truly the best. I'm a long time customer and keep coming back... Gavin, thank you!!! So glad you were there to help me when I had my car serviced..
Rick Mabry
a day ago
Lorenzo was great at working with me my way and following through. We are happy.
Ashlee Palopoli
6 hours ago
Absolutely would recommend being a customer of Kia the telluride is my FAVORITE- additionally Deland Kia was an absolute delight to work with (even while they undergo some construction to upgrade the showroom!). Marcus my salesman was so helpful and was able to get the deal done quickly and painlessly! 10 out of 10!
Dean Napolitano
20 hours ago
Always fast and efficient . Kimberly is the best
Jorge Deschamps
23 hours ago
Amazing service, very professional and receptive, Marcus was very cooperative, particularly in showing us what we told him that we where lloking for. Not pushing and answering to our questions. He really exceeded my expectations. Thaks! Very satisfying experience. You made my daughter happy!
Ross French
2 days ago
The experience at Deland Kia was flawless , Marcus made the experience go thru very smoothly and is such a nice genuine person. My wife got her new K4 and cannot be happier, sure we will be seeing you again soon. And really appreciate not feeling pressured at all to get that sale done.
maria ivette maldonado
3 days ago
Omg !!! Totally 💯 5⭐️ !! My sales rep was totally awesome and made my Birthday car buying experience out of this world 🌎 thank you 1000xs Gianni McCulloch !! For everything you made my Birthday 🎂 super memorable and I was able to buy my dream vehicle!
John Velazquez-Garcia
3 days ago
Roberto Casanova is a great and honest guy to work with in Deland Kia
Joe Lentine
3 days ago
Andrew team leader and Juan sales person did a fantastic job locating the vehicle that my Wife wanted it… We had to wait about a month, but it arrived looking beautiful… The team we worked with including the finance department did a Great job.
Lindsey Osborne
3 days ago
I worked with Marcus at Kia Deland! I had very specific wants and he worked hard to fans the perfect car for me! He was an absolute pleasure to work with. Kind, relatable and genuine! Thanks for finding my new Kia Telluride SX Prestige X line, I love it.
LINDA PETTITT
4 days ago
I love this dealership. They are always so friendly and knowledgeable.
Bill Warren
5 days ago
Even though the dealership is in complete remodel mode, Regina Bacile and the service department crew did an outstanding job. They were packed but got my car serviced in the time that was estimated when I arrived. As always, they took great care of me and my Kia Sorento.
Henry Gonzalez
5 days ago
Jorge Nasiff was excellent. Very pleasant to work with him…
Kayla Baker
6 days ago
Had an amazing experience with Austin! He was very knowledgeable, helpful and made the process stress free. He had quick responses and I didnt feel pressured to buy the car. He helped me get a car perfect for my family (he recommended the Kia Sportage Hybrid) and I love it so much. It’s the perfect car for my son and I. As a female, I went to the dealership by myself and didn’t feel like I got a bad deal when I walked out. Austin and his finance manager helped me get to where I wanted to be at and even helped think about the car for long term. This dealership also offers free oil changes for life!! and other warranties included. I’d definitely return to buy another car from this dealership and from Austin. 10/10! I am very happy with my purchase :-)
Jimonte Bryan
Edited a day ago
I am extremely disappointed with my experience at this Kia dealership. On June 13, I traded in my vehicle, which had an outstanding loan balance of approximately $2,000. Under Florida law, a dealership is expected to satisfy the payoff on a traded-in vehicle within 10 business days. Despite that, weeks have passed, and my lender is still contacting me because the loan has not been paid off. I have made every reasonable effort to get this resolved. I have visited the dealership multiple times, called numerous times, left voicemail messages, and even reached out through the dealership’s online chat. Not once has anyone returned my calls or provided me with an update regarding the payoff. The dealership has possession of my vehicle and my keys, yet I am still being held responsible for the remaining loan balance. From my perspective, this is completely unacceptable and has caused unnecessary stress and potential harm to my credit. If there was a delay, all it would have taken was a simple phone call or update. Instead, I have been ignored while continuing to deal with collection efforts from my lender over a vehicle that is no longer in my possession. I strongly urge anyone considering doing business with this dealership to proceed with caution. My experience has been marked by poor communication, a lack of accountability, and a failure to resolve an issue that should have been addressed weeks ago. Update *** I wanted to update my previous review because I believe it's important to recognize when a business makes a genuine effort to address a customer's concerns. After reading my review, the manager, Nick, personally reached out to me. He even took the time to communicate with me on his day off and invited me to come in and have a conversation with him. From the beginning, he listened to my concerns, took ownership of the situation, and treated me with professionalism and respect. While my initial experience was disappointing, I truly appreciate the effort Nick made to make things right. Accountability and communication go a long way, and that's exactly what he demonstrated. I understand that mistakes can happen, but what matters most is how they're handled afterward. Thank you, Nick, for taking the time to listen and for working to correct the situation. Your commitment to customer service made a positive difference, and I appreciate your efforts.
margaret pylant
Edited 4 days ago
Javier was awsome. Thank you.
Ivan rodriguez
Edited 6 days ago
We have an overall experience, of very good. The only thing that I will bring to light is that, at no time was the price and up charge (extended warranty, GAP insurance etc...) where not told to us in the beginning of the purchase process. It was my fault because we didn't negotiate one bit. I believe the price could have been maybe 2500 less. that just my opinion
Ted Sess
Edited a week ago
The recent purchase experience with Juan was very good. All my needs and requests were met. Excellent customer service.